Accessibility Statement

Our Commitment

Chargedot New Energy Technology B.V. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Measures We Take

We take the following measures to ensure accessibility:

• Include accessibility as part of our design and development process
• Use semantic HTML to ensure proper document structure
• Provide text alternatives for non-text content
• Ensure sufficient colour contrast for text and interactive elements
• Make all functionality available from a keyboard
• Ensure forms have clear labels and error messages
• Use responsive design to support different devices and screen sizes
• Test with assistive technologies

Known Limitations

Despite our best efforts, some content may not be fully accessible. Known limitations include:

• PDF documents: some older PDF documents may not be fully accessible. We are working to remediate these. Please contact us if you need an accessible alternative format.
• Third-party content: some embedded third-party content may not meet accessibility standards.

We are actively working to address these limitations and improve accessibility across all our digital content.

Feedback

We welcome your feedback on the accessibility of this website. If you encounter accessibility barriers or have suggestions for improvement, please contact Chargedot New Energy Technology B.V. at support@eu.chargedot.com.

When contacting us, please include:

• The web address (URL) where you encountered the issue
• A description of the accessibility problem
• The assistive technology you were using, if applicable
• Your preferred format for any alternative content

Response Time

We aim to respond to accessibility feedback within 5 business days. We will work with you to provide the information or functionality you need in an accessible format.

Enforcement

If you are not satisfied with our response to your accessibility concern, you may escalate your complaint to the relevant national accessibility authority in your country.

Technical Specifications

This website relies on the following technologies to work with the particular combination of web browser and any assistive technologies installed on your device:

• HTML
• CSS
• JavaScript
• WAI-ARIA

These technologies are relied upon for conformance with the accessibility standards used.

Assessment

We assess the accessibility of this website through:

• Self-evaluation using automated testing tools
• Manual testing with keyboard navigation
• Testing with screen readers

This accessibility statement was created in January 2025 and will be reviewed and updated regularly.