Next working day response
Every support request is picked up by a specialist within one working day.
Partners & Customers
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Documentation, safety reporting and direct access to our after-sales specialists.
Remote and onsite support teams
Remote diagnostics available, with onsite engineering support where a site visit is needed.
Global support in your regional timezone
Regional service teams serving you during the working hours where you're located.
Quick Help
Most answers are one click away - start with our documentation library.
Documentation
Find specifications, drawings, certifications and more.
Report a Safety Concern
Let us know if you have experienced or observed a safety concern with a ChargeDot product. Every report is reviewed by our product safety team.
Contact Our Support Team
Get help on after-sales topics such as installation, configuration and firmware updates. Send us the details through the support form and a specialist will get back to you.